Cancellation Policy

Cancellation Policy for Intuitive Coaching: We understand that unforeseen circumstances may arise, and we strive to be flexible while respecting the value of time and commitment. Our cancellation policy is designed to provide fairness to both parties – the client and the intuitive coach. Cancellation Notice: Clients are required to provide a minimum of 24 hours notice for any cancellations or rescheduling of sessions. This allows us to manage our schedule effectively and provides an opportunity for others to utilize the time slot. Cancellation Process: Clients must notify their intuitive coach of any cancellations or rescheduling requests via email, phone call, or other agreed-upon communication channels. Late Cancellation or No-Show: If a client fails to provide the required 24 hours notice or does not show up for a scheduled session, the full session fee will be charged. We understand emergencies may occur, and exceptions may be made at the discretion of the intuitive coach. Rescheduling: Clients may request to reschedule a session without incurring additional fees, provided the request is made at least 24 hours before the original session time. Rescheduling is subject to the availability of the intuitive coach. Refunds: Refunds will not be provided. For cancellations made within 24 hours of the scheduled session or for no-shows. Our commitment is to honor the time and energy dedicated to preparing for each session. Exceptional Circumstances: In cases of genuine emergencies or unforeseen events, the intuitive coach reserves the right to waive the cancellation fee. We appreciate open communication and will do our best to accommodate exceptional circumstances. Communication: Open communication is essential. If there are challenges or concerns related to the cancellation policy, clients are encouraged to discuss them with their intuitive coach to find a mutually agreeable solution. By engaging in intuitive coaching sessions, clients acknowledge and agree to abide by this cancellation policy. We appreciate your understanding and cooperation in maintaining a respectful and supportive coaching environment. This policy is subject to change, and any updates will be communicated to clients in a timely manner. email cillywellness@gmail.com text 2064555611

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